Inside Sales Development Representative (HQ or Home Office) #3

Location: Santa Clara, CA

Department: Marketing

Type: Full Time

Min. Experience: Experienced

Inside Sales Development Representative (HQ or Home Office) #3

Want to be part of the next big thing? Join Big Switch Networks! We’re seeking a smart, talented, and fun person to join our Inside Sales Team.

Why join Big Switch?

  • Externally recognized as one of the top start-ups and consistently ranked as one of the top ten networking start-ups, we’re dedicated to building a great product and a great company (and having some fun in the process!). Big Switch Networks is the best-funded pure-play SDN technology company.
  • We hire smart, creative, energetic people, game changers at the top of their respective fields. We are a small group of innovators who believe we can make a big difference.
  • We offer competitive salaries and great benefits, including generous Medical, Dental, Vision, and provide Life Insurance for our employees.

Job Overview:

The Inside Sales Development Representative’s primary goal is to qualify leads and develop early stage opportunities for hand-off to field sales – drive pipeline.  S/He is responsible for presenting Big Switch's products and services to all vertical customers in the America/Canada, EMEA, & APAC Regions. S/He will utilize telephone/communications skills to call on WW Marketing leads to qualify and develop early stage opportunities for hand-off to WW Account & Country Managers. S/He’ll be part of a growing team that includes field sales managers and sales engineers, working collectively to meet/exceed monthly and quarterly sales performance goals.

 Essential Functions & Responsibilities include (but are not limited to):

  • Prospect, qualify and win new business through customer engagements of warm and cold leads
  • Identify decision makers within target accounts to initiate sales process
  • Maintain and expand business with existing customers
  • Develop relationships with channel partners and distributors to conduct joint sales activities
  • Maintain awareness of market conditions and competitors' products and pricing and keep up-to-date on knowledge of the Company
  • Collaborate with Territory Account Managers to determine necessary strategic sales approaches
  • Create and deliver qualified opportunities to Territory Account Managers for larger opportunities
  • Maintain and expand the company’s database of prospects and the forecasting of opportunities in Salesforce CRM
  • Set up and deliver sales presentations, product demonstrations and other sales actions
  • Handle inbound, unsolicited prospect calls and convert them into qualified leads or opportunities
  • Emphasize product/service features and benefits
  • Overcome objections of prospective customers
  • Coordinate customer training as necessary

Minimum Qualifications / Experience:

  • BA/BS in Business or related field, or equivalent, required
  • 5+ years sales experience in the Tool, Network Packet Broker, or Network Markets required
  • Proficiency in Microsoft and Google Office Suites, and Salesforce CRM required
  • Self-starter with a “sales hunter” mentality
  • Ability to communicate complex technology and value propositions
  • Sense of urgency, ability to constantly prioritize, awareness of timelines and deadlines
  • Detail oriented with prompt administrative follow up and attention to accuracy
  • Able to portray a high level of professionalism and confidence to clients via phone and email
  • Ability to work independently and as part of an account team
  • Strong organizational and time management skills
  • High energy and drive to achieve results, superior relationship building skills
  • Excellent written and verbal communication skills
  • Fluency in English is required
  • Fluency in other Language(s) –a plus
  • Experience selling SaaS solutions – a plus
  • Experience working with channel partners (VARs) throughout the sales cycle – a plus

 Working Conditions:

This position is eligible for telecommuting
Some travel may be required


Big Switch Networks is the market leader in open software-defined networking solutions for enterprises. Leading international banks and high-tech companies are using our open SDN architecture to build their next-generation data centers. Based in Santa Clara and funded by some of the best venture capital firms in Silicon Valley, the Big Switch Networks team comprises industry veterans who led the SDN revolution, renowned experts in virtualization and networking, and researchers from Stanford University.  For more information, please visit 

Big Switch Networks, Inc. is an equal employment opportunity employer and is committed to a proactive program of affirmative action and diversity development. At Big Switch Networks we provide equal opportunity in all of our employment practices to all qualified applicants without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military, veteran or VEVRAA protected veteran status, or any other category protected by federal, state, and local laws. Big Switch Networks is an E-Verify participant.


Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Human Check*
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*